FREQUENTLY ASKED QUESTIONS
Q: ARE YOU LICENSED AND INSURED MOVING COMPANY IN ATLANTA?
A: Yes, we are fully licensed and we are registered through the USDOT.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We accept debit and credit cards, check or cash.
Q: DO YOU SHRINK-WRAP AND PAD FURNITURE?
A: Yes, we blanket wrap, stretch wrap and/or tape your personal items in order to avoid damaging them at no additional costs to you.
Q: DO YOU OFFER REPLACEMENT COVERAGE?
A: Yes, we are fully insured just in case something gets damaged.
Q: DO YOU PROVIDE PACKING SERVICES?
A: Yes, we do provide the service with an additional charge.
Q: DO YOU LOAD OR UNLOAD PERSONAL TRUCKS?
A: Yes, we also offer man labor by the hour.
Q: HOW DO I GET AN ESTIMATE FOR MOVING?
A: You can call us at 678-768-2461, email us at fivestardeliveryllc@hotmail.com or request a quote through our website at www.fivestardeliveryllc.com
Q: HOW DO YOU CALCULATE THE CHARGES?
A: Upon completion of your move, we will calculate all hours worked and bill you accordingly.
Q: WILL MY HOUSEHOLD GOODS BE PLACED WITH SOMEONE ELSE’S HOUSEHOLD GOODS?
A: No, we only utilize our truck for your specific move.
Q: WHAT HAPPENS IF MY MOVE HAPPENS ON A DAY OF BAD WEATHER?
A: We will do our best to complete your move during any weather; with the primary concern of safety for our guys and your things in mind.
Q: IS TIPPING CONSIDERED MANDATORY OR REQUIRED?
A: Not at all; we feel that it is something that you will determine upon completion of your move and should not be taking as mandatory or required in anyway.